Where is the store based?
St Paul, MN
Where do you get your pattern fabrics?
All our fabrics are designed in-house! You will NOT find our fabrics anywhere else. We create new collections frequently so check back often.
Many of your bags are so light, I'm scared it will get dirty!?
I love light, fresh patterns which include white. I know they get dirty, but you can spot clean the fabric. Buy a bottle of Folex Carpet Spot Remover at Home Depot and keep it handy - it works miracles. Light fabric does get dirty BUT dark fabric fades - You have a way better chance to clean a dirty bag! A faded bag remains faded but well loved. To keep the fabric clean you can use a fabric protector like Stain Guard by TriNova.
How do I care for my bag?
All of our products are "spot clean only".
Pattern Fabric: Use an eco-friendly spot remover. We like Folex Carpet Spot Remover.
Cork can be kept clean easily by wiping it down with a damp cloth and mild detergent. Stubborn stains can be removed with rubbing alcohol.
To keep the fabric clean you can use a fabric protector like Stain Guard by TriNova.
Do NOT iron Cork!
How long will it take to receive my order?
Our made to order products typically take 5-10 business days to handcrafted each order. We will keep you updated if your order takes longer! USA orders are shipped Priority Mail and arrive in 3-5 days. International shipping delivery times may vary between 5-15 business days. Email us at email@example.com if you have any questions.
All USA orders over $40 ship FREE at this time!!
What is your return and exchange policy?
If you are not happy for any reason you can return an item within 10 days of receiving it for a full product refund. Product must be in new condition. Shipping costs cannot be refunded, and return shipping would be your responsibility.
Do you accept orders placed outside of the US?
We sure do!