Where is the store based?
Where do you get your pattern fabrics?
All our fabrics are designed in-house! You will NOT find our fabrics anywhere else. We create new collections frequently so check back often.
Many of your bags are so light, I'm scared it will get dirty!?
I love light, fresh patterns which include white. I know they get dirty, but you can spot clean the fabric. Buy a bottle of Folex Carpet Spot Remover at Home Depot and keep it handy - it works miracles. Light fabric does get dirty BUT dark fabric fades - You have a way better chance to clean a dirty bag! A faded bag remains faded but well loved.
How do I care for my bag?
All of our products are "spot clean only".
Pattern Fabric: Use an eco-friendly spot remover. We like Folex Carpet Spot Remover.
Waxed Canvas, Faux Leather, Cork: Use a damp cloth to gently clean off surface dirt.
Do NOT iron Waxed Canvas, Faux Leather, Cork, or Eco-PUL Wipeable Fabric. The fabric will melt!
Handy Trick: To remove wrinkles from Waxed Canvas use a hair dryer.
How long will it take to receive my order?
Quick ship items ship within 2 business days and are shipped Priority Mail and arrive in 3-5 days.
Our made to order and custom products typically take 5-10 business days to handcrafted each order. We will keep you updated if your order takes longer! USA orders are shipped Priority Mail and arrive in 3-5 days. International shipping delivery times may vary between 5-15 business days. Email us at email@example.com if you have any questions.
All USA orders over $40 ship FREE at this time!!
What is this store's return and exchange policy?
If you are not happy for any reason you can return an item within 10 days of receiving it for a full product refund. Product must be in new condition. Shipping costs cannot be refunded, and return shipping would be your responsibility.
Do you accept orders placed outside of the US?
We sure do!